1. Reservations
All reservations are subject to room availability and confirmation by La Antaraa.
Guests are responsible for providing accurate, complete, and up-to-date information while making a reservation. La Antaraa reserves the right to refuse, modify, or cancel any reservation if incorrect, misleading, or fraudulent information is provided.
2. Room Rates & Payment
- All room rates are quoted in Indian Rupees (INR) unless otherwise specified.
- Rates are exclusive of applicable taxes unless explicitly stated.
- Full or partial advance payment may be required to confirm a reservation, depending on the selected rate plan.
- Payments made through our website are processed securely via authorized third-party payment gateways.
- La Antaraa reserves the right to revise room rates, offers, and packages without prior notice. However, confirmed bookings will be honored at the rate applicable at the time of booking.
3. Check-in & Check-out
Early check-in and late check-out are subject to room availability and may incur additional charges.
Guests must present a valid government-issued photo identification and any other documents required under applicable laws at the time of check-in.
- Check-in Time: 12:00 PM
- Check-out Time: 11:00 AM
4. Cancellation & Refunds
Reservations are subject to the Cancellation Policy applicable to the selected rate plan at the time of booking.
For eligible direct bookings, cancellation charges are generally as follows:
The exact cancellation timeline applicable to your reservation will be displayed during the booking process and included in your booking confirmation.
| Time Before Scheduled Check-in | Cancellation Charge |
|---|---|
| 15 days or more | No Cancellation Charge (Free Cancellation) |
| 8 to 14 days | 50% of the Total Booking Amount |
| Within 7 days | 100% of the Total Booking Amount |
| No Show | 100% of the Total Booking Amount |
5. Reservation Modifications
Requests to modify reservation dates, room category, occupancy, or duration of stay are subject to:
Additional charges may apply where applicable.
- Room availability
- Applicable rate differences
- Approval by La Antaraa
6. Special Rate Plans
Promotional offers, seasonal packages, discounted rates, corporate bookings, and non-refundable reservations may have separate booking, cancellation, and refund conditions. The applicable terms will be displayed during the booking process.
7. Third-Party Reservations
Reservations made through Online Travel Agencies (OTAs) or third-party booking platforms, including Booking.com, MakeMyTrip, Agoda, Expedia, or similar platforms, are governed by the booking terms, cancellation policies, and payment conditions of the respective platform.
8. Guest Responsibilities
Guests are expected to:
La Antaraa reserves the right to refuse accommodation or require guests to leave the premises without refund in cases involving misconduct, illegal activities, abusive behaviour, or actions that may disturb other guests or hotel operations.
- Maintain respectful and responsible behaviour during their stay.
- Comply with all hotel policies and applicable laws.
- Use hotel facilities responsibly.
- Respect the comfort, privacy, and safety of other guests.
- Be responsible for any damage caused to hotel property by themselves or their visitors.
9. House Rules
To ensure a pleasant stay for all guests:
- The primary guest must be at least 18 years of age to make a reservation and check in.
- Valid government-issued photo identification is mandatory for all guests during check-in.
- Smoking is permitted only in designated smoking areas.
- Guests are requested to maintain reasonable noise levels, particularly during nighttime hours.
- Outside food and beverages may be restricted in designated areas of the hotel.
- Pets are permitted only if specifically approved by the hotel in advance.
- Any unlawful or prohibited activity within the hotel premises is strictly forbidden.
10. Visitors
Visitors are permitted only in accordance with hotel policies and applicable security procedures. La Antaraa reserves the right to restrict visitor access whenever necessary to ensure guest safety, privacy, and operational efficiency.
11. Damage to Property
Guests shall be liable for any loss, theft, or damage caused to hotel property during their stay. The hotel reserves the right to recover the cost of repair, replacement, or restoration from the responsible guest.
12. Personal Belongings
Guests are solely responsible for their personal belongings. While reasonable security measures are maintained, La Antaraa shall not be liable for loss, theft, or damage to personal property unless such liability arises under applicable law.
13. Parking
Parking facilities are provided subject to availability.
Vehicles and their contents remain entirely at the owner's risk. La Antaraa shall not be responsible for theft, damage, or loss of vehicles or personal belongings kept inside vehicles.
14. Website Usage
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to hotel systems or networks.
- Upload malicious software or harmful content.
- Interfere with the operation or security of the website.
- Copy, reproduce, or distribute website content without prior written permission.
15. Intellectual Property
All content available on this website, including text, graphics, logos, images, videos, trademarks, designs, software, and other materials, is the exclusive property of La Antaraa or its licensors and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, modification, or distribution of any website content is strictly prohibited.
16. Privacy
The collection and processing of personal information are governed by our Privacy Policy. By using our website or services, you consent to the collection and use of your information in accordance with our Privacy Policy.
17. Force Majeure
La Antaraa shall not be liable for any delay, cancellation, interruption, or failure to provide services due to circumstances beyond its reasonable control, including but not limited to natural disasters, government restrictions, public health emergencies, transportation disruptions, labour disputes, utility failures, or other force majeure events.
18. Limitation of Liability
To the fullest extent permitted under applicable law, La Antaraa shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of its website, reservation services, or hotel facilities.
Nothing contained in these Terms & Conditions shall limit any statutory rights available to consumers under applicable law.
19. Website Accuracy
While every effort is made to ensure that the information published on this website is accurate and up to date, La Antaraa does not warrant that all content, room descriptions, images, pricing, or availability information is free from errors. The hotel reserves the right to correct any inaccuracies, omissions, or typographical errors and to update information without prior notice.
20. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts in Thoothukudi District, Tamil Nadu, India.
21. Changes to Terms & Conditions
La Antaraa reserves the right to amend, revise, or update these Terms & Conditions at any time without prior notice. Any modifications shall become effective immediately upon publication on this website. Continued use of the website or hotel services after such changes constitutes acceptance of the revised Terms & Conditions.
22. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Cancellation Policy, constitute the entire agreement between La Antaraa and the guest concerning the use of our website, reservation services, and hotel facilities.
23. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
La Antaraa
NO.241/2B2A, Tiruchendur Road,
Arumuganeri, Tamil Nadu – 628202, India